One platform for medical couriers — track every delivery, document every custody handoff, monitor temperature in real time, and stay HIPAA-compliant without the paper trail.
The problem with paper-based medical courier operations
Exposing facilities to liability and audit risk.
Compromised specimens, wasted samples, re-collects.
Time that should be spent running deliveries.
Paper logs, phone-tree check-ins, and spreadsheet temp records aren't just inefficient — they're a compliance liability.
Built around the real workflows of lab couriers, blood banks, pharmacy fulfillment, and specimen transport.
Track every delivery from pickup to drop-off with real-time status updates. Prioritize STAT and urgent runs on a dedicated queue — never miss a time-critical delivery.
Document every custody transfer with an immutable, time-stamped audit trail. Know exactly who handled each specimen, when, and where — ready for any compliance review.
Ingest temperature readings during transit and flag excursions the moment they happen. Protect specimen integrity and document cold-chain compliance automatically.
Centralize pickup and drop-off facility contacts, operating hours, and special handling instructions so your couriers always have the right information before they arrive.
Manage your courier team, track certifications, assign deliveries, and onboard new staff through a built-in invite and hiring workflow — all in one place.
Log incidents the moment they occur, tied directly to the delivery record. Track courier credentials, training completions, and regulatory requirements from a single compliance dashboard.
Medical Courier is designed with healthcare data sensitivity in mind. PHI-sensitive fields are gated behind explicit access controls — no patient data is exposed to team members who don't need it. Role-based permissions let you define exactly what each courier, dispatcher, or billing contact can see.
12 transfers logged today
Last: St. Mary's Lab → Pathology, 2:14 PM
0 excursions detected
All 8 active routes within range
1 open incident
Delay reported on Route 4 — 38 min ago
11 of 12 current
1 certification expires in 14 days
Whether you run 3 couriers or 30, Tacit OS Medical Courier scales with your operation.
Manage specimen pickup routes, log custody handoffs, and monitor temperature for every sample from collection site to lab.
Enforce cold-chain compliance, track time-sensitive deliveries with STAT prioritization, and document every transfer.
Centralize multi-facility courier operations, track courier credentials, and maintain a full audit trail for compliance review.
Join early access and get full platform access plus direct onboarding support from our healthcare logistics team.