Log temperature readings throughout transit, detect excursions the instant they happen, and maintain the cold-chain compliance records your accreditation requires — automatically.
The cost of undetected temperature excursions
Most go undetected until specimen rejection at the lab.
Patient inconvenience, re-draws, lost productivity.
Critical lab results delayed, patient care impacted.
From the moment a courier picks up a specimen to delivery confirmation — temperature data is captured, monitored, and documented.
Couriers log temperature readings during transit — at pickup, mid-route, and delivery. Readings are tied directly to the delivery record with a timestamp.
When a reading falls outside the configured threshold range for a delivery type (frozen, refrigerated, ambient), an excursion is flagged immediately — before the specimen is compromised if caught early enough.
Active temperature excursions appear as alert banners on the Medical Courier dashboard. Dispatchers can act — contact the courier, reroute, or initiate a re-collect — before the specimen reaches the lab.
Every delivery's complete temperature history is stored — all readings, excursion events, and resolution notes. Exportable for CLIA, CAP, or accreditation review.
Set temperature ranges per delivery type — frozen (≤ -20°C), refrigerated (2–8°C), ambient (15–25°C), or custom ranges for specialty specimens.
Any reading outside the configured range creates an excursion event, surfaced immediately on the dashboard and tied to the delivery.
See every temperature reading for a delivery on a chronological timeline — with timestamps, values, and who recorded each reading.
Active temperature excursions surface as high-priority alerts on the Medical Courier dashboard so dispatchers can act before it's too late.
Generate per-delivery temperature compliance reports for lab receipt verification, client reporting, or accreditation audits.
Log the reason for each excursion — vehicle refrigeration failure, extended transit time, door left open — for quality improvement and dispute resolution.
Whole blood, red cells, and plasma have narrow temperature windows. Real-time excursion detection protects product viability and patient safety.
Many diagnostic specimens degrade rapidly outside refrigerated range. Temperature logs provide the documentation labs need for specimen acceptance.
Vaccines, insulin, and biologics often have strict cold-chain requirements. Configurable thresholds and excursion alerts protect product and patient.
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Know the moment temperature goes out of range — while your courier is still on the road and you can still do something about it.