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76 articlesGetting started
Create your account and choose your role
Sign up free, pick Carrier, Dispatcher or Driver, and land on the dashboard built for that role. No credit card, no time limit.
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Included on every planReadGetting started
The Command Center: your home screen
The carrier dashboard shows the numbers that need a decision today: loads at risk, trucks on the road, expiring documents and this period's revenue.
Dashboard
Included on every planReadGetting started
Finding your way around: sidebar, pills and search
The sidebar groups the carrier app by job (Dispatch, HR, Safety, Compliance, Fuel, Maintenance, Documents, Reports). Press ⌘K or Ctrl+K to jump anywhere by name.
Dashboard
Included on every planReadSettings & account
Invite your team: users, roles and permissions
Invite dispatchers, bookkeepers and safety staff to your account with a role template. Driver pay is visible only to the owner and roles that hold accounting or settings.
Settings › Users & Roles
Included on every planReadSettings & account
Plans, billing and upgrading
What each plan includes, what it costs, and how to upgrade, downgrade or cancel from Settings › Billing.
Settings › Billing · Carrier plans · Dispatcher plans
Account ownerReadSettings & account
Export your data
Download everything your account can see, as CSV and files, from Settings › Export Your Data. The export is scoped exactly to what your login can access.
Settings › Export Your Data
Included on every planReadSettings & account
Security: passwords, multi-factor sign-in and SSO
Change your password, turn on multi-factor authentication, and (Enterprise) connect single sign-on.
Settings › Multi-Factor Auth · Settings › Password Policy · Settings › Single Sign-On
Included on every planReadSettings & account
Activity log and data retention
See who changed what on your account, and set how long closed records are kept.
Settings › Activity Log · Settings › Data Retention
Included on every planReadDispatch
HaulCheck: vet the broker and price the load
Enter the broker's MC and the posted rate. HaulCheck checks FMCSA authority, bond and insurance, then returns TAKE, NEGOTIATE or PASS with profit, rate per mile and margin after fuel and deadhead.
Dispatch › Haul Check · Pro Dispatcher › Haul Check
Included on every planReadDispatch
Create a load
The Create New Load form, field by field, and why full street addresses and appointment times matter more than they look.
Dispatch › Loads › Create Load
Included on every planReadDispatch
Customers, brokers and broker contacts
The firm you invoice is a customer. The people who send you loads are contacts on that customer, so the right person gets the BOL and the invoice.
Dispatch › Customers
Included on every planReadDispatch
Assign a driver and truck
Pick the driver against real hours, pair the truck the ELD is actually in, and the load moves to Assigned. Nothing is sent to the driver yet.
Dispatch › Loads · Dispatch › Driver HOS
Included on every planReadDispatch
Send the dispatch sheet to the driver
The dispatch sheet goes out by email, and by text on paid plans, when you press Send. Nothing is sent automatically on assignment.
Load page › Driver Dispatch card
Included on every planReadDispatch
Track loads: map, ETA and arrival detection
The fleet map shows every truck from its ELD position with the route of its current load. The ETA signal says on time, at risk or late. On paid plans arrival and departure set themselves.
Fleet › Fleet Tracking · Dispatch › Loads
Included on every planReadDispatch
Detention, lumpers and accessorials
Dwell at each stop is measured from the geofence, so detention candidates appear with the billable time already computed. Approve them against the rate con's terms.
Load page › Detention
Included on every planReadDispatch
Mark Delivered and email the BOL to the broker
Upload the signed Bill of Lading, set the load to Delivered with the real date, and email the broker from the load so the send is logged.
Load page › Email BOL to Broker
Included on every planReadDispatch
Recurring routes for standing lanes
A lane you run every week generates its loads on schedule with customer, stops, rate and instructions already right.
Dispatch › Recurring Routes
Included on every planReadDispatch
Planned vs Actual
Each load's plan laid against what the truck did: arrival times, miles and dwell per stop. Read it weekly to find the receiver that always takes three hours.
Dispatch › Planned vs Actual
Included on every planReadDispatch
Driver hours (HOS) in the dispatch view
Remaining drive time, 14-hour window and weekly cycle for every driver, from your connected ELD, before you promise a pickup time.
Dispatch › Driver HOS
Included on every planReadDispatch
The Tacit OS load board
Browse freight posted on Tacit OS with the full rate and what it nets after fuel and deadhead. Booking or countering requires an FMCSA-verified carrier account.
Dispatch › Load Board
Included on every planReadDispatch
Shipper requests and prospects
Quote requests from shippers land in Shipper Requests; Shipper Prospects tracks the shippers you are working to win.
Dispatch › Shipper Requests · Dispatch › Shipper Prospects
Included on every planReadFleet & maintenance
Trucks and trailers: the equipment roster
Add every truck and trailer with VIN, plate, year and status. The roster feeds loads, the map, maintenance, DOT expiry tracking and IFTA.
Fleet › Equipment
Included on every planReadFleet & maintenance
Connect your ELD: Motive and Geotab
Connect Motive or Geotab once and positions, hours and stop detection flow into loads, the map, HOS and the safety score. Tacit OS is not an ELD; it works alongside yours.
Settings › Integrations · Fleet › Fleet Tracking
Included on every planReadFleet & maintenance
Order ELD devices, tablets and hotspots (T-Mobile)
Request ELD devices, tablets, hotspots, routers and SIMs through the T-Mobile for Business equipment store inside Tacit OS. Orders are quotes confirmed by the team before any charge.
Fleet › Order Fleet Equipment
Included on every planReadFleet & maintenance
Preventive maintenance: schedule, upcoming and service logs
Schedule service by date or mileage, see what is due or overdue, and close work out with a service log that becomes the unit's history.
Maintenance › Schedule · Maintenance › Upcoming · Maintenance › Service Logs
Included on every planReadFleet & maintenance
Tire condition and engine fault codes
Engine fault codes (J1939 / OBD-II) from your telematics and tire condition records in one place, so a check-engine light becomes a work order instead of a surprise.
Maintenance › Fault Codes · Maintenance › Tire Condition
Included on every planReadFleet & maintenance
DVIRs: driver inspections, carrier review and custom templates
Drivers submit vehicle inspection reports from their phone; you review defects, certify repairs and keep the record. Templates tailor the checklist to each equipment type.
Maintenance › DVIR · Maintenance › Templates · Driver › DVIR Reports
Included on every planReadCompliance
DOT Expiry Tracking: one calendar for every expiration
CDLs, medical cards, registrations, insurance, annual inspections, IFTA, IRP, UCR, BOC-3 and Form 2290 on one board with reminders before anything lapses.
Compliance › DOT Expiry Tracking · Compliance › Form 2290 (HVUT)
Included on every planReadCompliance
Insurance verification and your FMCSA profile
Certificates of insurance are checked against FMCSA Licensing & Insurance records, and your own FMCSA profile sits beside your records.
Compliance › Insurance Verification · Compliance › FMCSA Profile
Included on every planReadCompliance
New Entrant audit prep and FMCSA audit workbooks
Scan your driver, vehicle and HOS records for the violations that fail a Safety Audit automatically, then generate the submission package from documents you already store.
Compliance › New Entrant Audit
Carrier Pro and upReadCompliance
HOS monitoring: violations, log edits, unassigned driving and diagnostics
Your ELD is the system of record for hours; Tacit OS mirrors it so violations, log edits, unassigned driving and ELD malfunctions are visible beside dispatch and kept for the audit.
Compliance › Driver HOS · Compliance › HOS Violations · Compliance › Log Edits · Compliance › Diagnostics & Malfunctions · Compliance › HOS Audit Transfer
Included on every planReadCompliance
FMCSA Clearinghouse queries and drug and alcohol testing
Record pre-employment and annual Clearinghouse queries per driver and keep the consortium enrollment and test results where an auditor expects them.
HR › Clearinghouse
Included on every planReadSafety
Safety Score and CSA BASICs
One provider-agnostic safety score for the fleet and each driver, built from telematics events, inspections, DVIRs and HOS, beside your public CSA BASIC percentiles.
Safety › Safety Score · Safety › CSA BASICs Guide
Included on every planReadSafety
Driver risk, safety events, coaching and recognition
Rank drivers by risk, review the events behind the rank, assign coaching, and recognise the drivers who run clean.
Safety › Driver Risk · Safety › Safety Events · Safety › Coaching · Safety › Driver Recognition
Included on every planReadSafety
Roadside inspection prep (CVSA Levels I to III)
What an officer checks at each inspection level, what the driver must have in the cab, and how to log the inspection report afterwards.
Safety › Inspection Prep
Included on every planReadAccounting
Invoice a delivered load
Delivered loads wait under Unbilled Loads. One click builds the invoice from the load's rate, accessorials and documents; send it and track payment.
Accounting › Invoicing · Load page › Generate Invoice
Carrier Pro and upReadAccounting
Bills, expenses and payments
Record what you owe and what you spent, by category and by truck, so cost per mile and the P&L are real.
Accounting › Bills & Expenses
Carrier Pro and upReadAccounting
Factoring, quick pay and direct billing
Choose per invoice between billing the customer directly, taking the broker's quick pay, or factoring, and see what each nets you.
Accounting › Factoring
Carrier Pro and upReadAccounting
Receivables, aging and collections
Who owes you what, by age bucket, with the follow-up log for each past-due invoice.
Accounting › Receivables
Carrier Pro and upReadAccounting
Driver settlements, pay stubs and payroll export
Settlements compute each driver's pay for the period from their delivered loads and pay type, with deductions, advances and reimbursements, then export payroll-ready. Tacit prepares the settlement; your payroll provider pays the people.
Accounting › Settlements · HR › Drivers › pay configuration
Carrier Suite and upReadAccounting
Pay calendar and driver pay types
One pay calendar for the fleet (period length, cut-off and pay day) and a pay type per driver. Saving the calendar applies it to every driver.
Settings › Work & Time Settings · HR › Drivers
Carrier Suite and upReadAccounting
Design your settlement statement and pay stub
Choose which lines show, what they are called and the accent colour on the settlement statement and pay stub your drivers receive.
Accounting › Templates
Carrier Suite and upReadAccounting
Hire an accountant with transaction-only access to your books
Bring a vetted accountant into your Tacit OS books with scoped, revocable access. Payment is handled in-app; you can end it any time.
Accounting › Accountant
Included on every planReadFuel & IFTA
Fuel purchases and fuel-card import
Enter fuel by hand or import your fuel-card statement as CSV. Purchases map to trucks, feed cost per mile and fill-to-fill MPG, and build the IFTA return.
Fuel & Energy › Fuel Purchases · Fuel & Energy › Import Fuel Card Data
Included on every planReadFuel & IFTA
IFTA: miles by jurisdiction and the quarterly return
Jurisdiction miles from telematics and fuel purchases by state produce the quarterly IFTA figures. File it yourself, or have the Tacit team prepare and file it.
Fuel & Energy › IFTA
Included on every planReadFuel & IFTA
Fuel efficiency, idling, sustainability and EV suitability
MPG per truck and per driver, idle time that burns fuel for nothing, emissions estimates, and which lanes an electric truck could run today.
Fuel & Energy › Driver Efficiency · Fuel & Energy › Idling · Fuel & Energy › Sustainability · Fuel & Energy › EV Suitability
Included on every planReadReports
Reports: Truck P&L, driver earnings, customers and lanes
Profit by truck, earnings by driver, and revenue by customer and lane, all on a delivery-date basis so they agree with the books.
Reports › Overview · Reports › Truck P&L · Reports › Driver Earnings · Reports › Customers & Lanes
Included on every planReadReports
Financial reports: P&L, balance sheet and cash flow
Tax-ready statements from the double-entry books, for any period, exportable for your accountant.
Accounting › Financial Reports
Carrier Pro and upReadPeople & HR
Drivers: the roster, invitations and qualification files
Add drivers, keep each one's CDL, medical card, MVR and Clearinghouse records current, and invite them to their own free Tacit OS login.
HR › Drivers
Included on every planReadPeople & HR
Post jobs and review applicants
Post driver, dispatcher and office roles to the public job board for free, review applicants in one pipeline, and hire a dispatcher in-app with scoped access.
HR › Job Management · Public job board
Included on every planReadPeople & HR
Onboarding a new driver
The onboarding wizard takes a hired candidate through paperwork, screening and account activation in order, so nobody drives before the file is complete.
HR › Onboarding
Included on every planReadPeople & HR
Training: the Academy and your training library
Assign Tacit OS Academy courses or your own materials to drivers and staff, track completion and keep certificates. The Dispatcher Training Program is a paid course with a live session.
Tacit OS Academy · HR › Training Library
Included on every planReadPeople & HR
Performance improvement plans and HR tasks
Document a performance problem with a signed PIP and track the follow-ups as tasks, so a later decision rests on a record.
HR › PIP · HR › Tasks
Included on every planReadPeople & HR
Background checks, MVRs and PSP reports
Order Motor Vehicle Records and FMCSA PSP reports for one driver or the whole fleet from the Marketplace. Integrated background checks are coming.
Marketplace · HR › Background Checks
Sold separately · MVR $25, PSP $35 per driverReadDocuments
The Document Vault
Every rate con, BOL, POD, permit and credential in one searchable vault, organised by load, truck and driver, with storage that grows with your plan.
Documents › Document Vault
Included on every planReadDocuments
AriSign: sign documents and keep every version
Sign rate confirmations and other PDFs in Tacit OS. The original and every signed copy are kept, and a signed rate con becomes the load's rate con.
Documents › AriSign
Carrier Suite and upReadSettings & account
Messaging and SMS dispatch settings
Turn on text-message dispatch, set the sender name and the default templates drivers receive.
Settings › Messaging
Carrier Pro and upReadSettings & account
A tour of carrier settings
Where each setting lives: company profile, dispatch and trip rules, geofences, compliance and safety options, integrations, devices and billing.
Settings › General
Included on every planReadDriver app
Your free driver account
DVIRs, the points-of-interest map, an HOS tracker, a load calculator and a document manager, free with no time limit. Link to your carrier and your dispatched loads appear too.
Driver › Dashboard
Included on every planReadDriver app
My Loads: dispatch sheets, status updates and BOL upload
Open the load, read the stops and instructions, tap the next milestone when it happens, and upload the signed BOL at delivery.
Driver › My Loads
Included on every planReadDriver app
Submit a DVIR from your phone
Walk the checklist, note defects with photos, sign. Your carrier is notified of defects and the report is kept for you both.
Driver › DVIR Reports
Included on every planReadDriver app
Hours of Service: the Smart Logbook
A digital logbook for drivers who are not required to run an ELD, and a backup while an ELD is malfunctioning. It is not an ELD.
Driver › Hours of Service
Included on every planReadDriver app
Points of interest: truck stops, parking, fuel, scales
A map of truck-specific places near you or along a route. Truck-safe navigation is coming to the driver app.
Driver › Points of Interest
Included on every planReadDriver app
Your medical card, CDL and HR documents
Keep your own copies of your CDL, medical certificate and training records, see what your carrier has on file, and get reminders before anything expires.
Driver › Medical & Licenses
Included on every planReadDriver app
Driver Pro
An optional upgrade for drivers, $19.99 a month with no contract. The free tools stay free.
Driver Pro · Driver › Settings
Driver Pro and upReadPro Dispatcher
The Pro Dispatcher command center
Independent dispatchers get the whole dispatch loop free: HaulCheck, carrier clients, loads that land in each client's own account, driver dispatch by email or text, and tracking.
Pro Dispatcher › Dashboard
Included on every planReadPro Dispatcher
Get listed in Hire a Pro and win carrier clients
Publish your listing (services, rates, coverage, agreement) and carriers find you in the directory and hire you inside Tacit OS. No placement fee; you keep what you charge.
Pro Dispatcher › Settings › Listing · Hire a Pro directory
Included on every planReadPro Dispatcher
How a carrier hires you, and what the hire grants
A hire takes effect when the carrier signs your agreement. It grants scoped access to that carrier's loads, roster and equipment, and either side can end it.
Carrier › Dispatchers · Pro Dispatcher › Clients
Included on every planReadPro Dispatcher
Clients, pushing loads and the BOL to the broker
Every load you book is created in the carrier's own account. For clients not on Tacit OS, you keep a load record of your own and still send the BOL to the broker from it.
Pro Dispatcher › Clients · Pro Dispatcher › Loads
Included on every planReadPro Dispatcher
Dispatcher bookkeeping: commissions, client invoicing and expenses
Invoice your carrier clients for your fee, track commissions per load, record expenses and run your own P&L.
Pro Dispatcher › Accounting
Dispatch Pro and upReadPro Dispatcher
Dispatch agencies: seats and team performance
Agency Suite adds five dispatcher seats, assignment of work across the team, and performance by dispatcher, client and load.
Pro Dispatcher › Settings
Dispatch Agency Suite and upReadMarketplace & services
Hire a Pro: vetted dispatchers and bookkeepers
Browse approved dispatchers and trucking bookkeepers, contact them directly, and hire a dispatcher inside Tacit OS with scoped access. Free to browse, no placement fee.
Hire a Pro
Included on every planReadMarketplace & services
Marketplace: filings, screenings and startup services
One-off services you can buy on any plan: BOC-3 filing, LLC formation, drug and alcohol consortium enrollment, MVR and PSP reports, Guided Carrier Launch and the Dispatcher Training Program.
Marketplace · Services
Sold separately · priced individuallyReadMarketplace & services
Done-for-you services: dispatching, IFTA filing, audit prep, setup
Work the Tacit team performs for you, priced flat or per hour, never bundled into a plan.
Marketplace · Book a free review call
Sold separately · see each serviceReadMarketplace & services
Affiliate program
Refer carriers to Tacit OS and earn a recurring commission on their subscription.
Affiliate program
Included on every planReadGetting started
Getting help: Ten-Four, tickets, phone and the emergency line
Ten-Four, the in-app assistant, answers 24/7 on every plan. People are on live chat, phone and email during business hours, and an emergency line is open around the clock.
Help Center · Contact
Included on every planRead